Today's LinkedIn Nugget

Updated post: Get by with a little help from friends…at #LinkedIn

Blogger’s Note: Recently I have sent this blog post to help others when they need LinkedIn’s help (beyond my superpowers). I noticed that LinkedIn changed the process, so it’s worth reissuing this post with the amendments to make it useful, should you ever need it.

Most people do not use the LinkedIn Help Center. But it’s there if you need it and know how to use it.

It’s found under the “me” icon at the top of the page, and when clicked, the Help Center selection appears, when that’s clicked, you can search for just about anything.

Well, just about.

Sometimes you cannot find what you are looking for, so in helping you when Help does not help, here’s a link to ask a human at the Help Center for help:

The next screen looks like this:

 

  • Choose “get help from us.”
  • Click the “other” button.
  • Type in “{generic description of your issue}” in the “What do you need help with?” box.
  • Scroll all the way to the bottom and you will see a button to create a support ticket to type in your dilemma.

Which leads you to another screen, and there’re a few tricks to unlock the open text box to ask a human in LinkedIn-land for help:

Linkedinhumanhelp2

  • And off your query goes,…my experience has been pretty good with getting a pretty-timely answer in plain English. Sometimes there’s the need to further pinpoint what you need, but mostly it’s acceptable customer service quality  for 722+ million people.
  • Be aware that these are not LinkedIn employees, rather a third party service, so be patient if you need to reiterate something or the need is clear to you.

I needed to correct this post…I hope I have been helpful with Help. Again.

copyright Marc W. Halpert 2021 | All rights reserved marchalpert@connect2collaborate.com | linkedin.com/in/marchalpert

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